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All furry friends must have current Rabies vaccine. Vaccinations must be administered by a licensed veterinarian. Grooming appointments should not be made sooner than 48 hours after injections.

We will attempt to brush out matting but if the matting is too severe, for the safety of your pets skin, he/she will be shaved. Matted pet owners will sign a dematting waiver. Refer to matting charges.

Please disclose any health issues prior to your appointment. Our first priority is your pet's well-being. We believe in "Humanity before Vanity" and will never do anything to harm your fur-baby. We reserve the right to stop services if we deem it is too stressful and/or contrary to the health of your furry friend. WE DO NOT ACCEPT ANY DOG WHO IS COUGHING FOR ANY REASON- NO EXCEPTION

Please allow 24 hours notice when cancelling your appointment. Any notice less than 24 hours will be considered a no show. No shows will be required to pay a $25 fee before rebooking an appointment.